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UnitedHealth Group Account Manager, Pharmacist - Remote, UK in United Kingdom

Optum, the fast growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernising the health care system and improving the lives of people and communities.

Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.

About the role:

The Pharmacist Account Manager will lead and manage ongoing contract relationships with medicines management teams. They will facilitate improvements in the quality and cost effectiveness of prescribing for clients through the use of Optum’s ScriptSwitch prescribing support software and medicines optimisation services, aiding clients to optimise their experience and outcomes. You will collaborate with stakeholders across the business to define strategy for clinical sales across the UK region.

Serving as the primary liaison for Optum clinical operations, your ability to champion and develop relationships with existing and new clients will be pivotal to your success.

Please note that travel and some overnight stays will be a requirement of the role. The majority of this will be self-managed.


  • Assess and facilitate local action plans and prioritise client needs in order to achieve their aims and objectives of using ScriptSwitch software.

  • Partner with clients to review and develop client specific profiles of prescribing recommendations

  • Facilitate and ensure the timely update, maintenance and management of client recommendation profiles, and the underlying drug data.

  • Develop relationships with stakeholders within primary care medicines optimisation teams, other primary care staff and general medical practice staff who are using, or considering using ScriptSwitch software

  • Visit targeted GP practices to assist in identifying individuals suitable for immediate high impact changes in their repeat medications, supporting prescribers in addressing medicines optimisation issues

  • Conduct audit, analysis, interpretation and presentation of appropriate data as required by the Company and locally by clients. This also includes providing advising clients, who use ScriptSwitch reports and other data sources such as ePACT.

  • Identify outcome indicators to demonstrate the effectiveness of ScriptSwitch whilst ensuring the effective collection of data to help with evaluation

  • Train PCOs, healthcare professionals and their staff on ScriptSwitch software, financial reporting and analysis, stakeholder engagement etc

  • Develop a regional network and to make links within primary care and other agencies nationally to facilitate collaborative work on prescribing issues

  • Support the Sales Team on medicines optimisation issues

  • Promote the UHG Brand at events.

  • Maintain personal and professional development in order to make the optimum contribution to the work of the Medicines Optimisation Team

  • Assist with other ad-hoc requests depending upon business need.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Please note this is a Telecommute Role which will include 50% travel to client sites.

Required Qualifications:

  • Master’s in Pharmacy or equivalent degree.

  • You will need to be registered within the GPhC (General Pharmaceutical Council)

  • You will need to have a passion for Medicines Optimisation

Preferred Qualifications:

  • CCG Medicines Optimisation experience

  • Practiced based pharmacy experience

  • Commercial Account management experience

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

Careers with Optum. Here's the idea. We built an entire organisation around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.