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Veterans Affairs, Veterans Health Administration Pharmacist Associate Chief - Inpatient Operations in Mather AFB, California

Summary All US Citizens must apply to announcement 11186327 The Associate Chief (Inpatient Operations) is responsible for providing leadership, direction, organization, planning, and implementing pharmacy programs and services in the Northern California Health Care System (VANCHCS). The Associate Chief (Inpatient Operations) is responsible for all aspects of pharmacy operations in an inpatient setting and may be required to cover Clinical Operations and Outpatient Operations on an as needed basis. Responsibilities Duties include but are not limited to: Leadership: Exhibits effective interpersonal skills through the establishment and maintenance of collaborative relationships within and outside Pharmacy Service, resolution of conflicts and successful negotiations. Displays empathy, empowers others, and possesses stellar written and oral communication skills. This includes the provision of fair, principled, and decisive leadership to section employees which inspires a climate of productivity, effectiveness, and high morale. An environment that recognizes all employees as leaders is provided and concepts of shared leadership and accountability are promoted by the Associate Chief. Exhibits system thinking skills through the ability to understand components of the health care system as a whole with an appreciation of consequences of actions on other areas of the system. Thinks in context, knows how to link actions with others in the organization, and demonstrates awareness of process, procedures, and outcomes of administrative actions. This includes development and implementation of business plans in a timely manner, adherence to station policies, support of VHA and Network initiatives, and identification of unique opportunities to expand quality, access, and timeliness of care to Veterans. Exhibits flexibility and adaptability through ability to quickly adapt to changes, handle multiple inputs and tasks simultaneously, and accommodate new situations and VA Directives. Works well with all levels and types of people, welcomes divergent ideas, and maximizes limited resources. Responsible for allocating resources (staff, equipment and space) in an effective manner, responding to changes in budget plan, construction issues, VHA and Network priorities, utilization of contracts and sharing agreements to achieve desired outcomes and provision of various stakeholder needs: patients, staff, affiliates, labor partnership and Veteran organizations. Program Management: Effectively manages and coordinates all inpatient pharmacy dispensing activities. Effectively manages Sacramento Valley pharmacy student placements and provides oversight to any residents based at Mather in an inpatient setting. Provides leadership opportunities to residents in order to develop and improve their clinical and management skills. Effectively manages Investigational Drug Service to ensure compliance with all VA and non-VA regulations. Effectively evaluates all Institutional Review Board (IRB) applications affecting Investigational Drug Service assuring all aspects of research are conducted per written protocols and adherence to all policies and procedures. Human Resources Management: Performance based interview process is conducted in selection of new employees. Selected applicants reflect the supervisor's commitment to, and support of objectives and actions established in Equal Employment Opportunity (EEO), Affirmative Action Plan, Handicapped/Disabled Veteran Affirmative Action Plan, and other special emphasis programs. Actions to identify and eliminate potential cases for EEO complaints are timely and effective. Work environment is free from sexual harassment and employees receive appropriate mandatory training on such subjects as prevention of sexual harassment and cultural diversity. Allegations of discriminations are resolved whenever possible at the informal level of the complaint process. Develops realistic and challenging performance standards for all positions to reflect organizational goals and objectives. Performance appraisals are submitted on time in accordance with VA policy, and demonstrate appropriate attention to the process. Customer Service: External Customers Communicates (in person, writing and via telephone) with customers (i.e., patients, family members, public) in courteous, tactful, and helpful manner. This includes projecting a positive image of the VA while instilling trust and confidence in the customer. Each customer is to be given the highest priority. Responds to patient, family member and visitor requests promptly and in a friendly and cooperative manner. The customer's medication-related needs and expectations are identified, understood, and met. Follow-ups on all medication-related issues and/or questions are to ensure satisfactory resolution with the customer. Internal customers Contributes to effective operations and development of collaborative working relationships. Maintains constant courteous and professional relationships with VA upper management, leadership, supervisors, coworkers, and others in the organization. Demonstrates ability to adjust to workload changes and work pressure in a pleasant and constructive manner; handles differences of opinion in businesslike fashion. Effective team leader promoting an environment of teamwork and harmony. Work Schedule: Rotating schedules/times may be required including holidays and or weekends. Requirements Conditions of Employment Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) [TRANSCRIPTS MUST BE SUBMITTED WITH APPLICATION] (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). [YOU MUST SUBMIT COPY OF FPGEC CERTIFICATION WITH THE APPLICATION PACKAGE] Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. [YOU MUST SUBMIT A COPY OF CURRENT LICENSE WITH THE APPLICATION PACKAGE]. Grandfathering Provision. All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Employees grandfathered into the GS-660 occupational series may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. (2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration, that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. (3) If a licensed pharmacist who was retained under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Physical Requirements. See VA Directive and Handbook 5019. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred Experience: At least two years of Pharmacy Supervisor work experience, prior clinical pharmacy specialist work experience, completion of a PGY-1 Pharmacy Residency, and ideally completion of PGY-2 Pharmacy Residency. Grade Determinations: GS-14 Experience. In addition to the GS-13 requirements, must have 1 year of experience equivalent to the next lower grade level. Assignments. Candidates at this grade level are to be in one of the assignments listed below. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Associate Service Chief/ Associate CMOP Director. Responsible for coordinating multiple programs in pharmacy service in a medical facility. Serves as the Acting Service Chief in the absence of the Service Chief. Develops and maintains a system of internal reviews that ensure service programs operate at a satisfactory level of performance and in compliance with regulatory and accrediting bodies. Responsible for pharmacy utilization of resources and budget. Makes selections, assigns personnel, and serves as a mentor to help employees develop their full potential. (NOTE: Associate Service Chief/ Associate CMOP Director positions should be graded one grade below the grade of the Chief of Pharmacy Service or CMOP Director.) Demonstrated KSAs. The KSAs shown below apply to all assignments at this grade level, and the specific KSA designated by an asterisk (*) applies to assignment 2 and 3. 1. Skill in persuading others and gaining cooperation to accomplish goals. 2. Ability to effectively communicate orally and in writing regarding complex clinical and technical issues. 3. Skill in utilizing regulatory and quality standards to develop and implement operational programs. 4. Skill in managing multiple and diverse people or programs. 5. Skill in utilizing available resources to support the mission and goals of the organization. *6. Ability to plan, organize and direct the functions of the pharmacy staff. References: VA Handbook 5005/55, Part II, Appendix G15, dated June 7, 2012, VA Licensed Pharmacist Qualification Standard, GS-660. This can be found in the local Human Resources Office. The full performance level of this vacancy is GS-14. Physical Requirements: The work requires standing, light carrying and lifting (under 15 pounds); walking, bending, reaching above the shoulder, and ability to distinguish basic colors. The work also involves working around machinery with moving parts and working closely with others. . Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pandemic Telework Program: Due to COVID-19, the VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. [Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable.] At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.