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Wolters Kluwer Content Management Consultant - Pharmacist (Drug File) in Hudson, Ohio

Content Management Consultant – Pharmacist (Drug File)


Indianapolis, IN or Hudson, OH

The Content Management Consultant – Pharmacist (Drug File) participates in the development and maintenance of detailed and specialized embedded drug file content to support proprietary domestic and international databases. Leads efforts in training and quality assurance of other team members. Utilizes multiple data sources as well as clinical and technical expertise to create relevant, clinically meaningful data used in prescribing, dispensing, administration, and claims adjudication. Understands and applies knowledge of database and file structures. Maintains external relationships to facilitate communication and qualification of content.

*This position can be based in Indianapolis, IN or Hudson, OH.**


  • Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.

  • Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.

  • Couples clinical expertise and experience with advanced literature evaluation skills to determine appropriate, meaningful inclusion of new information in referential or data-driven clinical decision support databases.

  • Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables.

  • Creates and revises high quality drug information (referential/embedded) consistent with the format and structure of the databases.

  • Participates/collaborates in the transformation and/or review of content transformed between referential sources and defined content structures for embedded datasets.

  • Submits work for collaborative peer review and responds appropriately to comments and constructive feedback. As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers. Understands the use of the data by customers and factors this awareness into decisions. Identifies and corrects omissions or errors in the content. Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks.

  • Applies clinical knowledge and expertise to develop, implement, and adhere to policies. Clearly articulates WKH policies, processes.

  • Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.

  • Maintains a high degree of currency in area(s) of clinical or domain expertise as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities (i.e. clinical practice, teaching, research, discussions, etc.). Develops and maintains professional, specialty, and/or academic relationships.

  • Shares information and expertise with colleagues at all levels of the organization.

  • Acts as an influential leader within the organization. Provides assistance and cross-education among clinical team/content members, and functional teams (e.g., sales, marketing, accounting, IT).

  • Lends subject matter expertise and actively participates in the process of new product development or enhancements. Provides input for product design from a clinical perspective. Participates in the design and enhancement of tools used to manage content. Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.

  • Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding content. Understands the needs and expectations of the assessment and validation of client problem. Ensures quality responses (written, verbal) to customer inquiries. Works with other departments and authors to improve data/products and their appeal to selected segments of the market as requested.

  • Participates and assists in the training of pharmacy students and residents.

  • Professionally represents WKH on a national level.

  • May be required to develop and maintain strong relationships with authors, contributors, editors, and consultants. Cultivate and maintain relationships with individuals in specialty areas that can help improve content. Effectively facilitates obtaining consultant input by monitoring workflow and ensuring consultant responsiveness.

  • Uses technical skills, database queries and tools for all above duties and responsibilities and looks for ways to innovate and enhance workflow efficiency and maintain quality data.

Other Duties: performs other duties as assigned by supervisor.


Education: PharmD, MS, or PhD (preferred) or , BS Pharm with significant clinical practice experience or specialization.

Required Experience:

  • A minimum of 5 years of clinical practice experience (Note: exceptions may be made for candidates with unique skill sets such as drug information, clinical informatics, etc.).

  • Pharmacy License in good standing from any U.S. State.

  • Computer literacy in Microsoft Word (required), Microsoft Excel (required), and Microsoft Access (strongly preferred). SQL and/or Visual Basic experience (strongly preferred).

Other Knowledge, Skills, and Abilities:

  • Extensive knowledge of clinical/content area of responsibility.

  • Advanced literature evaluation skills and/or advanced data analytic and clinical decision support skills.

  • Ability to make independent, clinically appropriate decisions.

  • Strong critical thinking and complex problem-solving skills.

  • Ability to work in a highly collaborative environment.

  • Proficiency in written, verbal communication skills.

  • Adaptable to change in a fluid work environment.

Travel requirements : 5 – 10%, some minimal travel may be required.

Physical Demands : normal office environment.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.