Veterans Affairs, Veterans Health Administration Pharmacist Supervisor (Outpt) in Fort Harrison, Montana
Summary The Supervisory Pharmacist, Outpatient manages outpatient pharmacy operations with an emphasis on day-to-day activities and corresponding mandated computer programs. Directly reports to Associate Chief, Operations. Responsibilities PRIMARY RESPONSIBILITIES Administrative Functions as work leader and first-line supervisor for Distribution Operations pharmacy technicians at Fort Harrison. Assigns pharmacy technicians, clerical staff, students and volunteers to tasks and work areas as needed to adjust to changes in workload demands, including coordination of computer prescription processing work and prescription filling assignments. Ensures that all tasks are completed in a timely and efficient manner by assigned staff. Ensures that pharmacy employees are aware of policies and follow pharmacy procedures in a consistent manner. Interviews candidates for positions and assists with selection process. Evaluates employee performance and initiates action based on employee's performance as necessary, including documentation and recommendations for rewards, counseling, and disciplinary actions. Supervisory Responsibilities include: Monitors outpatient workload and cost statistics. Prepares outpatient management reports and budget projections. Assists Associate Chief, Operations with budget by reviewing trends and making recommendations for controlling workload and costs for the following personnel: GS-06 Pharmacy Technicians GS-07 Controlled Substance Lead Pharmacy Technician GS-07 Inpatient Anchor Pharmacy Technician GS-06 Pharmacy Technicians (Call Center) Dispensing Dispenses medications and supplies to outpatients. This requires professional judgment in the compounding, manufacturing and dispensing functions. Dispenses, controls and maintains accurate records of narcotics and other controlled substances and investigational drugs. Inputs or finishes outpatient physician orders in the computer. Coordinates transfer of prescriptions to CMOP and resolves CMOP prescription problems. Resolves and corrects controlled substance inventory problems, to include balance adjustments and resolution of discrepancies for both inpatient and outpatient narcotics. Troubleshoots and resolves copay issues as part of a multidisciplinary team with personnel from MCCR, Patient Business office and NAO. Clinical Assists Associate Chief, Clinical Services in implementation of clinical initiatives in the outpatient area of the pharmacy. Coordinates changes in formulary stocked products whether due to national contracts or VISN/local P&T Committee changes. Provides consultation to physicians, nurses, and other health professionals pertaining to pharmacological and therapeutic drug information. Provides consultation to patients on their medication regimens (administration timing, possible side effects, drug interactions, special cautions, etc.). Performs medication profile reviews to screen for poly-pharmacy, drug interactions, drug allergies, non-formulary drug use, and cost effectiveness of drug therapy, recommending alternate therapy to physicians as indicated. Pharmacy Informatics Directs the pharmacy ADPAC regarding pharmacy computer programs. Assists with the maintenance of the following files/programs: Drug File Provider File National Drug File Outpatient Pharmacy Package Controlled Substance Package Pharmacy Parameters for BCMA Pharmacy Data Management Automatic Replenishment/Ward Stock Package CMOP Program Virtual Pharmacy Program Responsible for all pharmacy automation, to include implementation, training and maintenance. Coordinates and implements new outpatient computer programs (such as Drug Accountability and e-Claims) and updates to existing programs. Helps determine computer access and keys for pharmacy staff. Education Guides, instructs and serves as preceptor to pharmacy students in the pharmacy externship program with the University of Montana School of Pharmacy, as well as Pharmacy Residents. Provides training for new employees in outpatient areas of the pharmacy, which includes specialized dispensing skills and computer use. Coordinates patient teaching and medication counseling for outpatients. Work Schedule: Monday through Friday; 8:00 to 4:30 or as agreed upon with the possibility of extended hours and weekends. NOTE: Candidates must be willing to work weekends, irregular work hours and extended hours. The candidate must be willing to be assigned to other related services and/or locations, if necessary. Telework: Not Available Virtual: This is not a virtual position. Position Title/Functional Statement #:Pharmacist Supervisor (Outpt)/PD000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/.(NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-13 Experience. Must have 1 year of experience equivalent to the next lower grade level (GS-12). In addition to the GS-12 requirements: A pharmacist in this assignment handles routine medication-related activities in accordance with local, Veterans Integrated Service Network (VISN), and national policies and regulations. These include, but are not limited to: reviewing, interpreting, and verifying medication orders for appropriateness; processing and filling medication orders; interacting with and making recommendations to other clinical staff regarding medication therapy ordered to ensure safe and effective care; reviewing the patient's medications, allergies, labs, and other pertinent information from the medical record to identify and solve medication-related problems; contacting providers as appropriate; documenting recommendations and interventions; providing refill extensions and partial medication supplies; taking health and medication histories; performing medication reconciliation; providing drug information; assisting in formulary management including therapeutic substitutions, nonformulary reviews and medication usage evaluations; documenting and assessing adverse drug events (ADEs); assisting in medical emergencies; providing oversight of technical staff in all aspects of medication distribution. Pharmacists assigned to this position must demonstrate the following knowledge, skills and abilities (KSAs): 1. Knowledge of professional pharmacy practice. 2. Ability to communicate orally and in writing to both patients and health care staff. 3. Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security. 4. Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Pharmacy Supervisor. Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Pharmacists assigned to this position must demonstrate the following KSAs: a. Ability to effectively supervise subordinate staff. b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. c. Expert understanding of regulatory and quality standards pertaining to pharmacy. d. Skill in managing people or programs. References: VA Handbook 5005/55 Part II Appendix G15 The full performance level of this vacancy is 13. Physical Requirements: Moderate lifting, 15-44 lbs. Significant computer work/typing, prescription order entry and processing, contact of patients. Certain tasks are repetitive in nature and require multiple steps performed in succession for success. Incumbent must be able to stand or sit in one place for considerable time during completion of complex tasks. Complexity of mental processes involved is extensive, demanding, and challengin Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.