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Willis Towers Watson Director, Pharmacy Clinical Product Development (Pharmacist) in Chicago, Illinois

The Role

Willis Towers Watson is looking for an energetic individual with growth, pharmacy, clinical and product development expertise to lead a wide array of strategic projects and grow our solutions portfolio with a focus on driving client value and revenue. The ideal candidate is patient centric problem solver who possesses the ability to balance client clinical needs and business growth. You will collaborate with a strong team of highly experienced consultants within the practice as well as engage in cross-functional activities. A pharmacist license is required for this role.

You will spend 60% - 70% your time focused on supporting product development from concept, research, refinement, launch, maintenance and measurement. The rest of your time will be spent supporting client engagements for pharmacy consulting services. As a Senior Pharmacy Consultant you will lead large, highly visible client engagements. You will drive the strategy and grow relationships with current clients, as well as participate in prospecting opportunities with new clients. You will serve as a key voice to the marketplace of one of the world’s leading HR consulting firms, and have the ability to contribute to the evolution of pharmacy and broader health care delivery in North America.

Responsibilities

60%-70% Product Development and Intellectual Capital

  • Develop a thorough understanding of unmet clinical needs in health care with a focus on pharmacy but through the lens of the comprehensive solutions Willis Towers Watson offers to clients.

  • Engage in a combination of market research, competitive analysis, customer feedback, clinical diligence and data/claims interrogation to develop revenue generating new solutions to address our clients’ needs

  • Meet with vendors to understand the opportunities for strategic partnerships and pharmacy solution opportunities including potential for technology enablement

  • Partner closely with the solutions, health management, health analytics and other related cross functional Willis Towers Watson teams to define a multi-year strategy for expanding the comprehensiveness of our integrated pharmacy and clinical offerings

  • Contribute to intellectual capital development

  • Own product research, development, deployment and outcomes measurement within the assigned time period and with an assigned growth goal

  • Contribute pharmacy and related perspectives to broader health and benefits strategy and growth

  • Manage strategic partnerships, including launch, maintenance and enhancements

  • Spearhead the development of new pharmacy tools and approaches; collaborate with executive leadership at vendors and clients in creation of next generation solutions

30% - 40% Client Delivery - Consulting

  • Serve as the strategic partner and trusted advisor to large, complex clients in the design and management of their pharmacy benefit programs including:

  • Pharmacy benefit plan analysis, design and cost savings strategies

  • Pharmacy Benefits Manager (PBM) vendor procurement and negotiation

  • Audits of PBM performance (financial and operational)

  • Strategy for Specialty pharmacy products

  • Materially grow pharmacy benefits revenue through serving as the pharmacy benefits expert in new client pursuits by crafting and selling solutions to meet their needs

  • Oversee Consultants/Project Managers in the design and delivery of project plans; finalize and present deliverables to clients

  • Contribute to marketing of Willis Towers Watson by speaking at conferences, writing articles and otherwise promoting the company

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Requirements

  • 15+ years’ experience in clinical strategy, product development, pharmacy benefit management, health analytics, growth and consulting

  • Deep understanding of the pharmacy benefit management, healthcare and product development ecosystems, either at a PBM, health plan, health tech company or as a benefits consultant

  • Multi-year experience includes any or all the following: specialty condition management, diabetes and oncology management and clinical expertise

  • Prior experience leading strategic partnership development and growth strongly preferred

  • A dynamic, strategic thinker not afraid to challenge the status quo by asking the hard questions and deconstructing and rebuilding current solutions as necessary

  • Value add mentality with the ability to develop optimization and/or enhancements for current Willis Towers Watson clinical solutions

  • Able to change ambiguity into clarity, action and outcomes in a high paced environment that requires the ability to multitask and prioritize.

  • Passionate about patient outcomes, client relationships and working with cross functional teams

  • Proven experience creating project plans and successfully leading teams in execution of the project

  • Deployment mentality including pilots, test and fail fast, as well as, quick client wins that build the foundation to build upon with future client offerings

  • Engaging speaking skills with an ability to communicate complex ideas simply and effectively; ability to speak credibly about clinical, technical, financial aspects of Willis Towers Watsons’ offerings

  • Experience in training/mentoring junior staff

  • Strongly preferred experience with

  • Pharmacy pricing and/or underwriting

  • Development and/or maintenance of a formulary

  • Participation in P&T Committee

  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint

  • Availability to travel on an as needed basis

  • Education: Minimum Bachelor of Science in Pharmacy and Doctor of Pharmacy

  • Licensure: Registered pharmacist in good standing in the state of residence.

  • State Life and Health license required within 90 days of joining

EOE, including disability/vets (https://cdn-static.findly.com/wp-content/uploads/sites/1240/2020/08/EEO-Policies-for-WTW-Careers-site-2020-1.pdf)

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